Frequently Asked Questions

We primarily serve HSR Layout and all its sectors (1-7), blocks (1-8), and surrounding areas including Haralur Road, Sarjapur Road, Koramangala, BTM Layout, and 70+ locations. Check our Areas page for the complete list.

While it's not mandatory, we recommend being present for the first cleaning session. After that, many clients provide access and our team cleans while they're at work. We carry photo ID and send team details in advance.

We recommend storing valuable items and fragile objects safely before our team arrives. Clear countertops and accessible areas where possible. Ensure the team has access to water and electricity.

A 1BHK typically takes 3-4 hours, a 2BHK takes 4-6 hours, and a 3BHK takes 5-8 hours. Duration depends on the current condition of the home and specific services requested.

Yes, we offer specialized post-construction deep cleaning to remove dust, debris, and construction residue. This service is priced separately based on the scope of work.

We use eco-friendly, non-toxic, and biodegradable cleaning products that are safe for children, pets, and the environment. Our disinfectants are hospital-grade for deep sanitization while being safe for everyday surfaces.

We recommend booking 24-48 hours in advance for guaranteed time slots. However, we also offer same-day service based on availability. WhatsApp us for urgent bookings.

You can cancel up to 4 hours before your scheduled cleaning without any charge. Cancellations within 4 hours may incur a 20% cancellation fee. We understand emergencies happen and handle these case-by-case.

Yes! Our subscription plans offer weekly, bi-weekly, and monthly cleaning options at discounted rates (up to 30% savings). Subscribers get priority booking, dedicated teams, and consistency in service quality.

Absolutely. All our cleaning professionals undergo thorough background checks, police verification, and extensive training before joining our team. We carry professional liability insurance for all services.